Delivery

SYDNEY METRO ONLY - Central Hospitality Delivery Service. Orders are generally dispatched within 48 hours after receipt of payment and are shipped via Central Hospitality drivers and vans with copy of invoice to be signed for proof of delivery.

Store Pick Up

Orders can be picked up from our Mascot Warehouse location between the hours of 10.30 am till 4.30 pm Monday to Friday unless otherwise arranged with our customer service department. Payment to be received and approved before release of goods.

Customers Own Arrangement

Customers are welcome to arrange their own shipping or transportation for goods from our Mascot warehouse at their own expense and arrangement. Our customer service department can assist in advising you the size of the goods and updated details of the status of your order. Payment to be received and approved before release of goods.

Credit Claims and Return of Goods

Claims for credit must be notified in writing within 48 hours of delivery, otherwise will not be accepted. For claims relating to product damage, photographic evidence of damage is sufficient subject to an authorised investigation by our customer service team. It will be the customers responsibility to return goods to our nominated warehouse at their costs and risk. A Returns Merchandise Authorisation (RMA) Form must accompany the goods being returned, and can be obtained by email form from our customer service team.

What are Special Order Items?

Why do we prefer to quote on these items and not just sell them?

Well you can just add the items to your cart and we process your order and source the items from our suppliers.

If they are out of stock we refund you. Simple as that.

But if you would rather obtain a quotation and we advise the availability then proceed to complete your order.

Why not ask for a more competitive price while you are at it.

With over 15 different suppliers and over 25,000 products to choose from we do the leg work for you.

We want your order to be as smooth as possible.

So grab a quote today and make your venue or event just the way you want it.

Central Hospitality Supplies NSW - ABN 76 119 435 406

Pre Condition To Use

Do not use this website unless you have read these terms, and accept that they will govern your right to use and access our website and all the documents, links and information contained on it. If you choose to use Central Hospitality website then Central Hospitality will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and Central Hospitality rights and obligations to each other.

Customers / Registering

All customers who wish to order using our online portal must register with the Central Hospitality website. All registered information will remain confidential. Central Hospitality reserves the right to cancel a users account at any time for breach of our terms and conditions. Customers must read and accept knowledge of our terms and conditions, deliveries, Special Order Items, return and credit policies.

Pricing

All products are priced in Australian Dollars and are inclusive of 10% GST. Customers who require contract or special pricing are to contact the webmaster for special pricing to be applied to their account prior to ordering or the goods will be charged at the listed rate on this website. All glassware and crockery are sold in full carton quantities to reduce the impact of breakage. Minimum quantities apply.

Payments

Various payment options are available, On our website through Stripe or an Approved CHS Credit Account. Direct Deposit for account holders and Proforma Invoices, Pay by Phone for manual Credit Card payments and COD on pick up (conditions apply for COD if Special Order Items are ordered). All Credit Card transactions will incur a surcharge of 1.5%. We accept Visa, Mastercard and Amex (via Stripe only).

Copyright

All content on this website remains property of Central Hospitality. In particular you are not permitted to republish, upload, transmit electronically or otherwise distribute any of the documents that you download from its website.

All items are inclusive of 10% GST (GOODS AND SERVICES TAX) unless otherwise marked.

Delivery Conditions

SYDNEY METRO ONLY - Delivery is Free Into Store (FIS) to all customers subject to meeting the relevant Minimum Order Value (MOV)

Minimum Order Value (MOV)

Minimum Order Value is $275  GST inclusive unless other agreed arrangements are in place between the Customer and Central Hospitality Supllies NSW. The Minimum Order Value relates to the value of an order placed with Central Hospitality Supllies NSW and is not related to any pending deliveries and/or backorders

Amendments to Orders (CHANGES, ADDITIONS, CANCELLATIONS)

Orders meeting the Minimum Order Value will be processed immediately. Orders cannot be amended once they have been processed via our website for change of mind.